We provide a full range of support services. Our clients can choose from the following service plans. Contact Steve Cline for more information or to create a customized plan for your organization.
On-Demand Service Call
Contact us for a specialized and targeted service call. These can be arrange as an on-demand basis and we can provide you with an estimate based on your needs.
On-Going Monthly or Quarterly Maintenance Plan
This is our recommended service for small businesses who require regular maintenance, patch services and malware and antivirus scans. This service helps you keep your systems running in tip top shape and gives you access to our consulatation services as part of your plan. We can help you plan for system wide upgrades and updates as part of your contractual services.
On-Site/Off-Site HelpDesk Contracts
or
Regularly Scheduled Repeating Contact Service Requests
These are our all in one - contact support options to provide you and your organization with expert technical support services to suppliment or act as your primary HelpDesk support services. Complete support for servers and workstations, systems monitoring and reporting are included. We also include complete A to Z system wide planning and support. All plans included a dedicated response time and some include 24/7 response time.
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